Terms and conditions
This agreement applies to and between you, the User of this website and HALDER FZE (https://www.eliashalder.com/home). Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of this website. We like to ensure you are comfortable when using our website but If for any reason you do not agree to be bound by these Terms and Conditions, we regret but you have to stop using the Website immediately. Please read these Terms and Conditions ("Terms", "Terms and Conditions") carefully before using this website or ordering our service (the "Service") provided by HALDER FZE ("us", "we", or "our").
In this Agreement “you” and “your” refer to our customers and prospective customers and users of our website and services, “we”, “company”, “us” and “our” refer to HALDER FZE or https://www.eliashalder.com/home and “Service” refers to the services provided by us. Party”, “Parties”, or “Us”, refers to both the users and ourselves, or either the user or ourself. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to our customers in the most appropriate manner, for the express purpose of meeting the customer’s needs in respect of the provision of the Company’s stated services, in accordance with and subject to, prevailing laws. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
Any and all use of our services is subject to this Agreement, which may be updated by us from time to time without prior notice to you. Any change of terms shall be binding and effective upon posting of the revised Agreement on our website. In addition to this Agreement, specific services or information contained within this website may be subject to additional posted terms or guidelines applicable to such services. All such terms or guidelines are hereby incorporated by reference into this Agreement.
By using https://www.eliashalder.com/home (the “Site”) or any of our services (“Services”), you agree to follow and be bound by these Terms of Services (the “Terms of Services”) and agree to comply with all applicable laws and regulations.
Unauthorised access
It is unlawful to try and gain unauthorised access to this website, its servers, or any computer or database connected to this website. This is a user friendly and a very accommodating website, you should therefore avoid attacking the Site via a denial-of-service attack or a distributed denial-of-service attack.
If you do this, we will be forced to report any such breach to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, we will be forced to stop providing any further service to you.
Whilst we do all we can to ensure users are well protected and do not suffer any loss or harm, we will not be held liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it. We advise all users to adequately protect their computers by using up-to-date anti-virus.
Age restriction
This Site is offered and available to users who are 18 years of age or older. If you are under 18. By using this Site, you represent and warrant that you are of the required legal age stated on this website.
Our Services
https://www.eliashalder.com/home is a training/coaching website/platform for businesses that wish to scale their business operations. Through years of experience, we have developed the tools needed by businesses to achieve better client results and grow revenue. We provide group training or coaching through our 1-on-1 sessions. We pride ourselves in providing good and quality service to our customers. Every aspect of our service is streamlined and designed to meet the individual needs of each customer and deliver efficiency, quality and satisfaction.
We provide group coaching that coach people within a group on how to improve and scale their business. We also have privileged coaching for those in need of professional business restricting and higher income goals.
Payments
In consideration of the services provided, you are required to make payments via your credit/debit card or PayPal. All payments shall be made up-front before the commencement of service.
Rates are not fixed and can be changed at any time. We may revaluate the rates/fees at any time-based. We shall inform you of such change which shall only apply to your next order.
You may be asked to supply certain information relevant to your Purchase including, without limitation, your name, your phone number, house address, email address, card details and any such information needed by us for you to complete payments.
Refund and Cancellation Policy
We do not offer refunds or cancellation once payment is paid and processed. Thus, all payments are final once made. Notwithstanding the foregoing, if you would like to reschedule the date or time for your coaching, you can contact us via our contact details. We shall consider a reasonable time to reschedule the coaching. Note that any rescheduling shall be at our discretion and is not automatic. If for any reason we are unable to reschedule at your request, any payment made prior shall be non-refundable. Any intention to reschedule must be communicate12 hours prior to the scheduled time for your coaching.
Fraudulent Transactions
In the event of any claim that your payment card has been used without your permission or any other fraudulent use of payment cards, we will assist the bank and police authorities with any investigations including providing them with all the details we have about you, card authentication and any communications through or related to the website and services previously ordered. Falsely making any such fraudulent claims can result in your card being blacklisted which will affect your future card purchases. Denying a purchase that you have made is illegal and may result in legal action towards you, which can lead to prosecution, fines and impairment of your credit rating.
Registration
To use our website/services, you may be required to register an account with us (in order to access our membership area) which will contain certain personal details and Payment Information. We agree to keep such information confidential and in accordance with our privacy policy.
In creating your account and continuing to use this Website, you represent and warrant that:
a) all information you submit is accurate and truthful;
b) you have permission to submit Payment Information where permission may be required; and
c) you will keep this information accurate and up to date.
It is recommended that you do not share your Account details, particularly your username and password. We accept no liability for any losses or damages incurred as a result of your Account details being shared by you. If you use a shared computer, it is recommended that you do not save your Account details in your internet browser. If you have reason to believe that your Account details have been obtained by another without consent, you should contact us immediately.
Intellectual Property
Subject to other terms in these Terms and Conditions, all Content included on this website, unless uploaded by other customers (such as comments or reviews by customers), including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software are the property of HALDER FZE (https://www.eliashalder.com/home#) and our affiliates or other relevant third parties. By continuing to use the website, you acknowledge that such material is protected by applicable intellectual property laws. You may not reproduce, copy, distribute, store or in any other fashion re-use material from this website unless otherwise indicated on the website or unless given express written permission to do so by us.
Service(s) rendered under this website shall be considered as work for hire. Thus, it is expressly agreed that HALDER FZE is acting as an independent contractor and not as an employee. The agreement between you and HALDER FZE does not create a partnership or joint venture or a franchise and is exclusively a contract for service.
Links to Other Websites
This website may contain links to some websites. Unless expressly stated, these websites are not under the control of HALDER FZE or that of our affiliates. We assume no responsibility for the content of such websites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another website on this Site does not imply any endorsement of the websites themselves or those in control of them.
Use of the Website
When using the website and our service, you shall act in accordance with the following rules:
a) It is advised that communication/submissions are made using the English language as we may be unable to respond to enquiries submitted in other languages;
b) The means by which you identify yourself must not violate these Terms and Conditions or any applicable laws;
c) You must be polite to our staffs, you shall not use any swear word or make any racist, offensive, sexist, threatening words towards them;
d) You must not use our website for illegal activities;
e) You must not display, publish, copy, print, post, modify or otherwise use the Site and the information contained therein for the benefit of any third party or web site without our prior written consent;
f) Any attempts to publish or send malicious content with the intent to compromise this site is strictly prohibited.
Termination and Cancellation
We may terminate our service with you If we observe you have breached any terms of this agreement. You will be notified by email and an explanation for the termination will be provided. Notwithstanding the foregoing, we reserve the right to terminate without giving reasons.
Our responsibilities/Warranties
Your safety when using our website is paramount to us. Hence, all reasonable skill and care shall be taken to ensure your safety when using our Website. Please kindly note that whilst your security is paramount to us, remember that no method of transmission over the Internet, or method of payment is 100% secure. While we strive to use commercially acceptable means to protect your transactions on our website, we cannot guarantee its absolute security.
We will do our best to maintain the operation of the website for the Service, however, we may need to temporarily suspend the website for operational reasons (e.g. for repairs, planned maintenance or upgrades). We promise to restore the Site as soon as reasonably possible after any suspension.
If we cannot do what we have promised in these Terms because of something beyond our reasonable control (earthquake, typhoon, flood, fire, acts of God, an order by the government, Pandemic, and war or any other unforeseen and uncontrollable event), we will not be liable for this. We shall find a reasonable time where possible to provide services after the unforeseeable event/situation has passed. If for whatever reason we are unable to provide services herein this agreement due to or negligence or omission, we shall duly refund your money.
We warrant that we will take all reasonable care in performing our duties to you. We also warrant to deliver the service at the due time as agreed by the parties. We, however, make no warranty or guarantee that such service(s) will always meet your requirements.
Disclaimers
We do not make any warranty or representation that the website will meet your requirements, that it will be fit for a particular purpose, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of the Service or Services mentioned on our website.
We make no guarantee of any specific results from partaking in our coaching session. The courses and our service(s) are provided “as is” and we do not make any guarantee that it shall be fit for a particular purpose or that it will be suitable to you or third parties (such as your staffs) that might be using it. You partake of these courses at your discretion.
Whilst every effort has been made to ensure that all descriptions of Services available on our website correspond to the actual Services, we are not responsible for any variations from these descriptions. This does not exclude our liability for mistakes due to negligence on our part and refers only to variations of the correct services, not different services altogether.
No part of this Website is intended to constitute advice. Whilst we do our best to ensure this website is secure and free of errors, viruses and other malware, all users are advised to take responsibility for their security, details and their computers.
Third-party websites with links from the Site have not been verified or reviewed by HALDER FZE. Except otherwise stated, use and access of such third-party websites are made at your own risk.
Modification of Service and these Terms and Conditions
HALDER FZE reserves the right to modify this website, its Content or these Terms and Conditions at any time. You will be bound by any changes to the Terms and Conditions from the first time you use the website following the changes. If we are required by law to make any changes to our Terms and Conditions, these changes will apply automatically to any transaction currently pending in addition to any transaction placed by you in the future.
Indemnification
You agree to defend, indemnify and hold harmless HALDER FZE, its employees, directors’, shareholders, from and against any and all claims, proceedings, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
a) your use of and access to our site (https://www.eliashalder.com/home#) and our Services including any coaching received from us;
b) your violation of any term or condition of this Agreement, including without limitation, your breach of any of the representations and warranties contained herein;
c) your violation of any third-party right, including without limitation any right of privacy or Intellectual Property Rights;
d) your violation of any applicable law, rule or regulation;
e) any fraudulent behaviour, wilful misconduct or gross negligence committed by you.
Limitation of Liability
To the maximum extent permitted by law, HALDER FZE accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of this website, any information contained therein or the use of our service. Users should be aware that they use our service and this website at their own risk. We accept no liability for any disruption or non-availability of this website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.
Unless it is caused by us and is reasonably foreseeable, we will generally not be liable for:
• any incorrect or inaccurate information provided by you when filling in any details on this website such as your email address, phone number etc;
• any incorrect or inaccurate information on the Site and all interruptions to or delays in updating the Service;
• the infringement by you of third-party intellectual property rights;
• any amount or kind of loss or damage due to viruses or other malicious software that may infect a user's mobile device, computer equipment, software, data or other property caused by user’s accessing, using or downloading this website, or from transmissions via emails or attachments received from HALDER FZE or its licensees;
No Waiver
Any default, delay or omission of any of the provisions of this Agreement by either Party will not be construed as a waiver of any subsequent breach of the same or other provisions. We are entitled to still pursue any omitted or failed payment by you at any time.
Severability
In the event that any of the provisions of this Agreement are held to be invalid or unenforceable in whole or in part, all other provisions will nevertheless continue to be valid and enforceable with the invalid or unenforceable parts severed from the remainder of this Agreement.
Resolving disputes
If a dispute between the customer and kook is not resolved through an informal discussion within 14 days from the date a dispute arises, the parties agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be binding on the parties. Any mediator or arbitrator must be a neutral party acceptable to the parties. The cost of any mediations or arbitrations shall be borne by the party bringing a claim.
Nothing stated herein shall prevent either Party at any time from:
a) seeking interlocutory or other immediate relief where a risk of imminent harm exists for that Party for which there is no other adequate remedy;
b) pursuing court proceedings, where that Party considers it reasonable to do so; or
c) exercising any rights and remedies that may be available to it in respect of a breach of the provisions herein these Terms of service.
Law and Jurisdiction
These Terms of service shall be governed by and construed in accordance with the laws of the United Arab Emirates (UAE) and you agree to submit to the courts in the UAE.
Entire agreement
These Terms, the Privacy Policy, and any other agreement contained on our website or agreed by the parties constitute the entire agreement between you and HALDER FZE.
How to contact us
If you have any questions about our company’s Terms and Conditions, or you would like to exercise one of your data protections rights, please do not hesitate to contact us at support@eliashalder.com.
